Disclaimer
Important information about the use of this website and our published content.
Last updated: 5 April 2026
1. General Information Only
The information published on the DiverseAccessCare website (the "Site") is provided for general informational purposes only. While we make every reasonable effort to ensure that the content is accurate, current, and complete, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is strictly at your own risk.
2. Not Medical, Legal, or Financial Advice
Content published on the Site does not constitute medical, clinical, allied health, legal, financial, or professional advice. Information about the National Disability Insurance Scheme ("NDIS"), eligibility, plan management, supports, and funding is general in nature and may not reflect your individual circumstances. You should always seek advice from a qualified professional, your NDIS planner, Local Area Coordinator, support coordinator, or the National Disability Insurance Agency ("NDIA") before making any decisions that affect your NDIS plan, supports, health, or wellbeing.
3. No Substitute for Emergency Services
The Site is not designed for emergency communication. If you, a participant, or someone you know is in immediate danger or experiencing a medical, psychiatric, or safety emergency, call 000{' '} (Triple Zero) immediately. For non-urgent mental health support, contact Lifeline on{' '} 13 11 14 or Beyond Blue on 1300 22 4636.
4. External Links
The Site may contain links to external websites operated by third parties, including the NDIS Quality and Safeguards Commission, the NDIA, government departments, and partner organisations. These links are provided for convenience only and do not constitute an endorsement of the linked sites or the information they contain. We have no control over the nature, content, or availability of those external sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
5. Service Availability
References on the Site to specific NDIS supports, service categories, geographic areas, response times, or staff availability are indicative only. The actual supports we are able to provide depend on a range of factors, including your NDIS plan, available funding, support worker availability, and our current capacity. Specific service offers will only be confirmed in writing through a signed Service Agreement.
6. Testimonials and Case Examples
Testimonials, quotes, photographs, and case examples published on the Site reflect the personal experiences of individual participants, families, and stakeholders. They are shared with appropriate consent and, where required, are de-identified or use a pseudonym to protect privacy. Individual experiences are not a guarantee of the outcomes any other participant will achieve. Outcomes depend on each participant's NDIS plan, goals, and personal circumstances.
7. Limitation of Liability
To the maximum extent permitted by law, DiverseAccessCare, its directors, employees, contractors, and agents exclude all liability for any loss or damage (including indirect, special, or consequential loss or damage) arising from your access to or use of the Site, or any reliance on the information published on it. Nothing in this Disclaimer is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted, or modified.
8. Intellectual Property
Unless otherwise indicated, all content on the Site — including text, graphics, logos, icons, images, and software — is the property of DiverseAccessCare or its licensors and is protected by Australian and international copyright laws. You may view and print content for your personal, non-commercial use, provided you do not modify it and you retain all copyright and proprietary notices. Any other use requires our prior written permission.
9. Changes to This Disclaimer
We may update this Disclaimer from time to time to reflect changes in our services, the NDIS framework, or applicable laws. The current version will always be available on this page, with the "Last updated" date amended accordingly. We encourage you to review this Disclaimer periodically.
10. Contact Us
If you have any questions about this Disclaimer or the content of the Site, please contact us at info@diverseaccesscare.com.au or by phone on 1800 000 000 .